Vivian Lewisky

Highly passionate individual with four years’ experience in the hotel industry ready to utilize my skills to work towards the mission and growth of your establishment. Socially adept,

offering a friendly and helpful attitude and the ability to problem – solve dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with both staff and guests. Excellent time management skills combined with superior knowledge of the customer service industry and in all departments within the hotel.

Experienced with a variety of office equipment and scheduling systems .bringing forth a love of food, people and entertainment making me the perfect candidate for the position.

1. 2019 – 2020 - Ngong Hills Hotel

   Position - Waitress

   Prepare tables by setting up linens ,silverware and glasses and inform customers about the day’s specials

    Upselling additional products and taking customer orders and delivering food and beverages.

    Making menu recommendations, answering questions and sharing additional information with restaurant patrons

    Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

    Managed the cash register accurately for a month in the absence of cashier

2. 2021 – 2022 – Mash Park Hotel

Position: Assistant Chef

Duties and Responsibility

 Set up the kitchen with cooking utensils an

 equipment, like knives, pans and kitchen scales

 Study each recipe and gather all necessary

Ingredients.

 Cook food in a timely manner.

 Inform wait staff about daily specials.

 Ensure appealing plate presentation.

 Supervise Cooks and assist as needed

 Slightly modify recipes to meet customers

 Check freshness of food and discard out-of-date

Items

 Experiment with recipes and suggest new

Ingredients

 Ensure compliance with all health and safety regulations within the kitchen area

3.The Boma Hotel

Position - Waitress

 Serving food and beverages in a professional

Manner with high levels of customer service.

 Setting and cleaning tables and service areas.

 Dealing with customer complaints

 Assist VIP guests

 Assist clients with special needs

 check prices on the menu

 Take accurate food and drinks orders using a

POS ordering software, order slips or by memorization.

1.Diploma in Food and

Beverages Management

Kenya Railways Training

Institute

2020 – 2023

2.Certificate in Food and

Beverages Production and

Service 2019 - 2020

Kenya Railways Training

Institute