Vivian Towett

I have strong experience in interpersonal and customer service skills gained while working as a customer service desk agent for an Internet service provider. This exposure has strengthened my skills to be all round in IT prowess working with various Ms office applications and client support through mails, chats with focus on keen attention to details and quality support. I maintain an exceedingly functional work environment with a knack for problem solving and thinking outside the box.

This has led me to be entrusted with more responsibilities and work with minimal supervision. I am adept in multitasking and at prioritizing multiple projects.

I believe my input will be of great value to support internal and external relations. What I bring on board will be my sound customer centered skills such as data management and analysis, trends and reporting, people skills with good communication and social skills, dependable retention and sales experience and record keeping. I am reliable and a fast learner.

customer service desk agent

BA IN POLITICAL SCIENCE AND PUBLIC ADMINISTARTION