Wacera Ikonye

Results-driven Freight Dispatcher and Logistics Coordinator with 2+ years of U.S. freight dispatch experience, specializing in load sourcing, profitable rate negotiation, route planning, shipment tracking, broker and shipper communication, and carrier support. Experienced in managing multiple trucks, identifying profitable freight opportunities, reducing empty/deadhead miles, coordinating pickup and delivery appointments, and maintaining accurate rate confirmations, BOLs, PODs, invoices, and carrier documentation. Strong understanding of the importance of revenue per mile, minimizing deadhead, equipment compatibility, pickup/delivery requirements, and building reliable broker relationships.

Experienced with DAT, Truckstop, Amazon Relay, carrier/broker setup, and transportation management processes. Seeking to bring proven U.S. freight dispatch and load-planning skills to a cargo van and expedited freight operation, with a strong focus on profitability, consistency, responsive communication, and developing recurring freight opportunities.

TRUCK DISPATCHER - American Smart Trucking - Auburn, Washington

(2024-01 - 2025-09)

• Sourced and coordinated profitable freight opportunities based on equipment availability, location, route requirements, and carrier needs.
• Dispatched approximately 15–25 loads weekly, maintaining consistent communication with drivers, brokers, and shippers.
• Negotiated freight rates with brokers while focusing on carrier profitability and minimizing unnecessary empty miles.
• Evaluated load details including pickup and delivery locations, timing, equipment requirements, commodity information, and operational constraints before booking.
• Coordinated drivers, brokers, and shippers throughout the transportation process to support timely pickups and deliveries.
• Prepared and managed rate confirmations, BOLs, PODs, invoices, and factoring documentation.
• Tracked shipments and maintained over 95% on-time delivery performance.
• Resolved operational issues including delivery delays, detention requests, and driver breakdowns.
• Maintained professional broker and carrier relationships through responsive communication and reliable follow-through.
• Supported efficient load planning and route decisions while considering driver availability and HOS requirements.

TRUCK DISPATCHER - Truck Dispatch 360 - Atlanta, GA

(2023-02 - 2024-03)

• Managed dispatch operations for up to 5 trucks simultaneously using DAT and Truckstop.
• Sourced available freight and matched loads with truck availability, location, route, and operational requirements.
• Used strategic load planning to reduce empty/deadhead miles and improve truck utilization.
• Optimized routes while considering HOS requirements, weather conditions, pickup and delivery schedules, and driver availability.
• Communicated with brokers and drivers to confirm load details and coordinate transportation operations.
• Processed broker packets, invoices, carrier documentation, and compliance requirements.
• Built and maintained strong working relationships with brokers and drivers.
• Monitored freight movement and responded quickly to changes or operational challenges.

MSc - Climate Change & Sustainability (2027)

Global-Freight Dispatch course - Ayman (2023)

BSc - Moi University (2006)

Secondary Education (2000)