Walindi Ink

A Talent Acquisition Associate with a proven background as a top-performing customer service and sales agent. Skilled in candidate sourcing, screening, and recruitment support while excelling in conflict resolution, empathetic communication, and CRM management. Adept at handling escalations and fostering positive workplace relationships.

Currently transitioning into Employee Relations/HR, leveraging interpersonal expertise to support both employees and organizations through thoughtful HR practices. Passionate about building efficient, people-centered workplaces and bringing authenticity and creativity into professional environments.

Talent Acquisition Associate

PEO Industry — Feb 2026 – Present

• Candidate sourcing and screening to support hiring managers with tailored recruitment strategies.
• Interview coordination and documentation management to streamline hiring processes.
• Conflict resolution and empathetic communication when handling candidate concerns and escalations.
• Building toward a career in Employee Relations by fostering positive workplace relationships.

Top Agent – Customer Service & Sales

Call Center — Previous Role

• Consistently ranked among top performers for sales conversions and customer satisfaction.
• Handled escalations with professionalism, turning tense situations into positive outcomes.
• Developed expertise in CRM management and advanced documentation.
• Strengthened skills in adaptable communication across formal and informal channels.