Sales Supervisor - GY Group Real Estate
(2024-01)
- Supervise and mentor the sales team to achieve monthly and annual sales targets.
- Develop and implement sales strategies to increase property sales.
- Monitor individual and team performance through KPIs and provide regular coaching.
- Conduct sales meetings, training sessions, and field support for sales representatives.
- Prepare weekly and monthly sales performance reports for management.
- Build and maintain strong relationships with clients, investors, and business partners.
- Assist in recruitment, onboarding, and performance management of sales staff.
- Ensure excellent customer service throughout the sales process.
- Coordinate property site visits and support negotiations to successfully close sales.
- Promoted to Sales Supervisor after demonstrating outstanding sales performance and leadership capabilities.
Senior Property Sales Consultant / Sales Supervisor - Pinecrest Investment Company
(2023-01 - 2024-12)
- Marketed and sold premium residential apartment developments developed by the company.
- Managed the entire sales cycle from lead generation and client engagement to negotiations and closing sales.
- Conducted property presentations, site visits, and investment consultations for prospective buyers.
- Built and maintained strong relationships with clients, ensuring excellent customer service throughout the purchasing process.
- Collaborated with the marketing and management teams to achieve project sales targets.
- Prepared sales reports and maintained accurate customer records.
- Successfully sold apartments at Pinecrest Kilimani and Grosvenor Residences, flagship developments by Pinecrest Investment Company.
- Consistently achieved and exceeded sales targets through strong client relationship management and effective negotiation skills.
- Promoted to a Sales Supervisor role in recognition of outstanding sales performance and leadership, where I supervised, coached, and mentored sales consultants while driving team performance and achieving project sales objectives.
Property Manager - Next Level Properties Ltd
(2021-07 - 2023-12)
- Identify and acquire land suitable for subdivision and development.
- Prepare departmental budgets and monitor expenditure.
- Lead clients through the complete property sales process.
- Conduct property site visits with clients and newly recruited staff.
- Provide administrative support and operational oversight.
- Set sales targets and monitor team performance.
- Develop and monitor Key Performance Indicators (KPIs).
- Prepare weekly and monthly management reports.
- Participate in strategic management meetings.
- Recruit, orient, supervise and manage staff performance.
Sales Team Leader - Stima Investment Co-operative Society Ltd
(2019-10 - 2021-06)
- Led and motivated the sales team to achieve organizational goals.
- Set performance targets and monitored progress.
- Delegated duties and managed daily operations.
- Prepared performance reports and sales metrics.
- Coached and mentored team members.
- Resolved staff concerns and conflicts.
- Recognized and rewarded outstanding performance.
- Organized team-building initiatives.
- Encouraged innovation and continuous improvement.
Senior Relationship Manager - Property Reality Limited (PRC)
(2017-01 - 2019-11)
- Analyzed market trends and identified sales opportunities.
- Developed business plans and sales forecasts.
- Managed branch performance against set targets.
- Coached and developed sales staff.
- Recommended improvements to increase business growth.
- Maintained high customer satisfaction standards.
- Ensured compliance with company policies and ethical standards.
- Expanded the company's market presence through networking.
- Monitored competitor activities and prepared market reports.
Relationship Manager - Property Reality Limited (PRC)
(2013-11 - 2016-12)
- Sold land and residential properties to new and existing clients.
- Scheduled and conducted client meetings.
- Identified customer needs and recommended suitable investment opportunities.
- Maintained excellent customer relationships.
- Prepared daily sales routes and reports.
- Participated in product development initiatives.
- Ensured accurate client documentation.
- Maintained communication throughout the sales process.
- Consistently achieved sales targets.
