Lead Logistics Planner/Customer service
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I am a seasoned, adaptable, and well-organized professional with progressive experience in logistics and transport oversight, and customer service environments. Possesses a comprehensive understanding of logistics processes, regulations, and industry best practices. Proficient in managing transportation networks, warehouse operations, and supply chain processes.
Proven track record of implementing efficient strategies to streamline workflows, reduce costs, and improve overall operational efficiency. Demonstrated expertise in handling high-volume customer inquiries, resolving complaints, and ensuring customer satisfaction. Articulate communicator, with a solid track record of building effective interdepartmental relationships.
Responsible for overseeing and managing the logistics and transportation operations.
BSC in Computer Science at Kenyatta University