COMPUTER TECHNICIAN/ADMINISTRATOR
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Talented IT professional bringing technical knowledge, attention to detail and problemsolving abilities to successfully solve issues with personal and business computers. Wellversed in current security standards and technical trends. Trains and monitors users to minimize harmful behaviors and maintain strong protections for information and asset
Set up computers, installed hardware and configured settings for customers.
Checked PCs and laptops to troubleshoot, trace and resolve customer issues.
Trained users in proper use and care of computers to reduce and eliminate potentially damaging errors.
Removed viruses and unwanted software from desktop operating systems using logical and systematic processes.
Verified hardware and software of new office employee workstations.
Installed new office wiring, telephones and devices for employee use.
Researched and tested new hardware and software to keep current with technological developments.
Added new hardware, software, security patches and other updates to improve functionality of computer systems.
Educated customers about how to properly operate, maintain and program equipment.
Evaluated parts inventory and ordered new supplies to stay ready for expected customer needs.
Stored records and related materials as backups for digital data.
Loaded machines with source media to capture data points.
Tracked data entry operations and errors with daily logs and monthly reports.
Located and corrected data entry erro
DIPLOMA IN CPUTER INFORMATION SYTEMS
