Customer Care Service
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professional course: project management
I'm hardworking focused committed achiever with strong interpersonal skills.
I can work under minimal supervision in a demanding environment.
team player with capabilities of working within a multicultural environment.
productivity enhancement, resilience building, conflict sensitivity and grievance management participatory in community development, computer literacy.
2022-present :I work under customer care department in SAMIS Software Company
1.Delivering information about company's products.
2.Collecting and analyzing customer feedback.
3.Processing order and transactions
4.Resolving issues and troubleshooting technical problems
5.Handling customer complaints and providing proactive customer outreach.
6.Answering question about the company's products.
2019 october-2019 December: industrial attachment at regional pastoral livelihood resilience project
1.bank reconciliation
2.preparation of financial reports
3.preparation of payment vouchers
5.preparation of monitoring and evaluation reports
2018-2021: diploma in project management The Eldoret National Polytechnic uasin Gishu
2014-2017:KCSE certificate kisaruni Girls school
2004-2013:KCPE Certificate
