Willie Vincent

Detail-oriented professional with experience in telecommunications, troubleshooting, quality assurance, and documentation. Skilled at following detailed guidelines, evaluating information for accuracy, identifying inconsistencies, and producing clear written explanations. Strong attention to detail developed through technical and customer-facing roles. Interested in AI training, data annotation, fact-checking, response evaluation, image annotation, and data labeling projects.

Fiber Optic Technician at Nyumbani Fiber Telecommunication (2025-07 – Present)

• Installed, terminated, and maintained fiber optic networks for residential and SME customers.
• Performed fault diagnosis, restoration, and service quality verification.
• Maintained accurate documentation, ticket updates, and customer records.
• Followed strict quality, safety, and operational procedures.

Fiber Optic Technician at Prime Home Internet (2024-08 – 2025-05)

• Executed FTTH installations, router configuration, and customer activation.
• Conducted diagnostic evaluations and documented test results for quality assurance.
• Performed fusion splicing, troubleshooting, and connectivity restoration.
• Validated signal integrity and service quality through on-site testing.

Electrical & Appliance Technician at Champ Engineering (2024-05 – 2024-07)

• Diagnosed and repaired refrigerators, microwaves, freezers, and washing machines.
• Performed component-level testing and verification of system functionality.
• Delivered customer support and maintenance guidance.

Electrical Engineering Trainee at Kenyatta National Hospital (2023-01 – 2023-04)

• Supported maintenance of generators and electrical systems.
• Participated in electrical installation, wiring, and equipment maintenance projects.
• Performed troubleshooting and repair tasks within a regulated environment.

Diploma in Electrical and Electronics Engineering – PC Kinyanjui Technical Training Institute (2019 – 2023)

Certificate in Solar Photovoltaic Installation (T2) – National Industrial Training Authority (NITA) (2024 – 2024)