Winfred Gatobu
Medical Records Officer
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About
Upcoming Health Records and Information Technology professional, with experience in Health
Records Management. Exposed to both the public and private health systems, with demonstrated excellent work ethic. Fast learner, adaptable to changing environments, and committed to excellence. Open to diverse fields in the profession.
Experience
Equityafia Medical Centre, August 2019 to Date
Position, Receptionist/Assistant Administrator
Roles and Responsibilities
- Serving patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcoming patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizing patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeping patient appointments on schedule by notifying provider of patient’s arrival,
reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforting patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Ensuring availability of treatment information by filing and retrieving patient records.
- Maintaining patient accounts by obtaining, recording, and updating personal and financial information.
- Obtaining revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Helping patients in distress by responding to emergencies.
- Protecting patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintaining operations by following policies and procedures, reporting needed changes.
- Contributing to team effort by accomplishing related results as needed.
The Nairobi hospital, September to October 2018
Position, Medical Records Officer Intern
Roles and Responsibilities
- Filing and retrieval of patient’s records
- Updating of in-patient data
- Interacting with the cancer registry
Mbagathi District Hospital, April to July 2017
Position, Health Records Officer Intern
Roles and Responsibilities
- Collection, compilation, tabulation and analysis of Comprehensive Care Centre patient data
- Consultant clinic management (preparation and re-scheduling of patients)
- Coding, indexing and compilation of administrative statistics
- Compiling of hospital workload and vital health and administrative statistics
Nakuru General Provincial Hospital, January to March 2016
Position, Health Records Technician Intern
Roles and Responsibilities
- Reception and registration of regular and specialized clinic cases
- Filing and retrieval of case records (coded and well indexed records)
- Compilation and analysis of maternal health and family planning records
- Updating the DHIS2 database
Mbagathi District Hospital, April to July 2015 Position,
Health Records Technician Intern
Roles and Responsibilities
- Comprehensive Care Centre data management
- Registration of births and deaths
- Registration of patients and data management in eye clinic
- Registration of patients and data management in laboratory
- Inpatient data management and compilation of administrative statistics
- Maintaining confidentiality and security of medical records
Education
June 2018 to July 2018 July Centre For Training and Development
September 2016 to June 2018 Kenya Medical Training
College Murang’a Campus
Diploma in Health Records and
Information (upgrading)
September 2014 to July 2016 Kenya Medical Training
College Chwele Campus
Certificate in Health Records and Information
January 2014 to March 2014 Kiwan Computer College Certificate, Computer
Packages
January 2010 to November
2013
