TEAM LEADER/RELATIONSHIP MANAGER
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A business professional with many years of experience, and with demonstrated results in positions of considerable responsibility. I am driven by a desire to excel and have established a track record of consistently targeting the right market, focussing client on product, closing the deal, increasing revenues, market share, and favourably impacting profitability. Further, I have confirmed expertise in surpassing goals, attaining corporate objectives and exceeding customer expectations in highly competitive industries.
My responsibilities have included mortgages, business loans, personal loans, key accounts management, acquiring new businesses and increasing market share. I also have an excellent history in recruiting, building capacity, managing, and mentoring of company staff.
The diversity of my work experience from managing a business enterprise, to an electoral process trainer, and finally to the banking industry has equipped me with a wide range of knowledge and excellent skills; business and client management, integrity and accountability, research and presentation, leadership, interpersonal, networking, communication and organizational skills. I have worked with FAULU Microfinance for over 7 years, starting as a Direct Sales Consultant to currently as a Team Leader Retail. The banking industry has offered me an all-round view of the field of banking which has been instrumental in equipping me with the knowledge and skills necessary to succeed in the role.
2017 – Date: University of Nairobi
2010 - 2012: University of Nairobi
Bachelor of Commerce (Finance Option)
Second Class Honours (Upper Division)
