Winny Obiso
CUSTOMER CARE/ COMMUNICATIONS SPECIALIST
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About
A professional communications specialist endowed with in-depth knowledge in communication,
administration, customer service, public relations, research for feature stories, writing/producing creative and academic articles and working with staff to produce external communications that are important to the organization.
Able to multi-task a number of activities while delivering excellent results. Competent at building strong brands, fact-checking, proof-reading, formatting, and editing as necessary. Keen to work as part of a dynamic team in a reputable firm, where integrity, hard work and sincerity are appreciated. Be able to attain a position with a client and team-oriented business that promotes customer service and relation skills, while expanding company-wide knowledge to meet office-oriented goals.
Experience
Date: June 2021 To Date
Organization: Majorel Kenya Limited
Position
Customer Care Representative
Responsibilities
● Ensuring customers are satisfied with company products, services and features.
● Maintaining a positive, empathetic and professional attitude toward customers at all times.
● Responding promptly to customer inquiries.
Education
Kenya Methodist University- Bachelor of Arts in Communications and Journalism