Zadrack Ombongi

Dear Hiring Manager,

I am a highly motivated Certified Accountant and an artificial intelligence expert, combining my communication, Annotation/segmentation, quality analysis, content moderation, data entry, excel and web research skills to realize results. I have strong analytical skills with keen attention to detail.

Over the years I have acquired several skills and expertise i.e.

Customer Service: Working knowledge in relating well with clientele, ensuring that they receive highly standardized service, and resolving any issues that may occur.

Communications skills: Good command of both verbal and nonverbal communication with great listening skills exercised in my experience in working with colleagues and clientele.

Reporting: Competent in periodically providing detailed, productivity, and quality reports.

Detail-oriented: I value accuracy and I ensure every duty I undertake pays close attention to details and captures all the valuable data in terms of cost monitoring

Team working skills: Gained experience in teamwork and how to give valuable insight when interacting and associating with the team.

Strong organizational skills: Competent in coordinating and managing a diverse array of responsibilities promptly.

ICT Competency: Excellent Knowledge of Accounting packages– QuickBooks, Pastel Evolution ERP, and Sage. Also capable of navigating MS Word, MS Excel, Powerpoint, and Microsoft Access.

• Identifying gaps in Project Instruction documents by spotting any gaps in the training guide on the topic during and after post-training times.
• Real-time Quality reviewing and giving feedback on all assigned projects 
• Identifying and providing suggestions on improvement opportunities by escalating issues impacting operations productivity or quality and identifying process/system/tool/policy improvement opportunities

I am a Diploma graduate in Accounting and a CPA student at the Intermediate level. I also hold several technician certificates in the ICT field including cybersecurity awareness training.