Zipporah Njuguna

Diligent customer care service professional accustomed to working diligently and collaboratively in direct response to customer care and support requirements. Communicates well with others and maintains accurate records. Decisive problem solver and enthusiastic altitude and desire to please customers.

provided solutions, recommendations and replacement with empathy and positive feedback also responding to questions and following up on customer interactions shared relevant tools with customers as necessary to reduce support call frequency.

Studied business administration at Kenya institute of management.