Ahmed Shaker

Professional with twenty five years of experience in HVAC contracting, sales & services. Excels at enhancing services revenue and in completing projects within time and budget constraints. Highly motivated and dedicated, with the ability to operate both independently and as a diligent team player.

Maintenance & Operation Manager Oct. 2014 – Present

Al Essa A/C, Ref.& Cont. Co.(Trane Distributor)

 Services Business Leader Oct. 2005 – Oct. 2014

Trane Kuwait Air Conditioning Co. – Kuwait

 Handling project during warranty period and responsible to hand over without exposing to different type of penalties.

 Responsible for commissioning & reliability testing of various types of HVAC systems.

 Preparing the Annual Operating Plan for the department including, but not limited to,

recruiting sales & service personnel; setting sales and margin targets; preparing periodic forecasts and achieving monthly, quarterly and annual figures.

 Managing the performance of the service personnel and conducting performance appraisals accordingly.

 Responsible for achieving mission objectives regarding profit and management of resources such as inventory level, backlog analysis, WIP, overhead management, etc, based on P&L monthly review.

 Ensuring a safe work environment for all personnel through implementation of the Company’s safety policies.

 Learning and executing Six Sigma processes to improve productivity and profitability.

 Ensuring quality standards are met in relation to all services operation functions, execution of works and customer satisfaction.

 Responsible for growing the residential & light commercial service business by 15% per year,

 Responsible for handing over government projects and obtain approval for final payment

 Responsible for all issues related to the projects Testing & Balancing (TAB).

 Responsible to grow the chiller replacement business stream

BSC Mechanical Engineering from American University in Cairo (1992-1997)