Collin Fernandes

Result-driven Administrative Coordinator with hands-on experience in Learning & Development (L&D), People Culture & Experience, and Corporate Social Responsibility (CSR) coordination. Proficient in optimizing training operations, event management, internal communications, and employee engagement initiatives. Adept at leveraging Generative AI and workflow automation to drive administrative efficiency, elevate organizational communication, and deliver seamless multi-stakeholder coordination.

Senior Administrative Coordinator - Learning & Development at Chalhoub Group (2025-02 – Present)

• Coordinated and managed both virtual and in-person training sessions, overseeing comprehensive scheduling, master calendars, venue selection, and end-to-end logistics.
• Prepared and systematically distributed standard training materials, formal invitations, structured reminders, and prerequisite joining details to all participants.
• Collaborated continuously with internal and external subject-matter experts and trainers to ensure completely seamless, high-impact training program execution.
• Maintained rigorous training records and Learning Management System (LMS) databases, guaranteeing real-time accuracy for participant enrollments and documentation updates.
• Tracked employee attendance metrics, course completion rates, professional certifications, and regulatory compliance standards across organizational tracks.
• Compiled detailed periodic training analytics reports to reinforce adherence to organizational KPIs and mandatory learning compliance targets.

Senior Administrative Coordinator - People Culture & Experience & CSR at Chalhoub Group (2024-09 – 2025-02)

• Championed employee engagement and organizational well-being programs by actively administering feedback surveys, internal cultural communications, and interactive corporate initiatives specifically tailored for frontline team members.
• Coordinated impactful internal corporate events, large-scale CSR activities, environmental volunteering frameworks, and community outreach programs, alongside robust budget tracking and logistics management.
• Facilitated foundational training alignment by structuring session timelines, maintaining participant feedback loops, and aligning cross-functional stakeholders to achieve operational continuity.
• Designed innovative internal communication toolkits and awareness assets to effectively champion CSR initiatives, maximizing organizational footprint and corporate volunteer turnouts.

Bachelor of Business Administration (BBA) in Marketing – Amity University