Elsayed Shalaby

Business Operations & Customer Experience Leader with 17+ years driving sales growth, leading teams, building call centers, and delivering results in communication, marketing, business development, and e-commerce.

Accomplished and results-oriented Marketing and Communication Manager with over 17 years of experience spanning marketing management, fulfillment operations, e-commerce, business development, and corporate communications. Expertise in crafting and executing strategic initiatives that drive business growth, improve operational efficiency, and elevate customer satisfaction. Adept at leading cross-functional teams, managing complex projects, and ensuring seamless communication across all levels of the organization.

Recognized for my commitment to talent development, consistently mentoring and empowering teams to achieve outstanding performance and success. Passionate about driving innovation and delivering impactful results, I am always eager to take on new challenges that foster growth, collaboration, and continuous improvement.

International Business Academy of Switzerland GmbH logo

International Business Academy of Switzerland GmbH

Master of Business Administration - MBA, Marketing/Strategic Managment, General

Dec 2023 – Jan 2025

Elsayed Ali Elsayed Shalaby – MBA in Strategic Management

Elsayed Ali Elsayed Shalaby – MBA in Marketing Management