Jackie Hitucas

Processed customer transactions accurately and efficiently, handling cash, credit, and electronic payments. Maintained cleanliness and organization of the checkout area to enhance customer experience. Collaborated with team members to ensure smooth store operations during peak hours.

Cashier/staff at Gino's Pizza (2014-09 – 2015-11)

• Processed customer transactions accurately and efficiently, handling cash, credit, and electronic payments.
• Maintained cleanliness and organization of the checkout area to enhance customer experience.
• Collaborated with team members to ensure smooth store operations during peak hours.

Cashier at Hungry Jacks Delight (2015-12 – 2017-08)

• Provided exceptional customer service by resolving payment issues and answering inquiries to enhance customer satisfaction.
• Maintained an organized and clean checkout area, ensuring compliance with health and safety standards.

Accountant clerk at Elvin Trucking Company (2018-01 – 2018-11)

• Managed and recorded daily financial transactions in ensuring accuracy and compliance with company policies.
• Performed account reconciliations to identify discrepancies and maintain accurate financial records.

Leason at Cordova Law Firm (2018-12 – 2020-05)

• Developed and delivered customized lesson plans and instructional materials to meet diverse learning needs.
• Assessed student progress through assignments, quizzes, and feedback, providing constructive guidance for improvement.

Call center agent at Telus company (2020-10 – 2022-01)

• Handled inbound and outbound customer calls with focus on resolving inquiries and issues promptly.
• Utilized CRM software to manage customer information and track communication history.
• Collaborated with team members to improve call center processes and enhance customer satisfaction.
• Consistently met performance targets related to call handling time, customer satisfaction, and issue resolution.

Domestic Helper at Ledmir agency (2022-02 – Present)

• Provided attentive and efficient housekeeping services including cleaning, laundry, and ironing to maintain a tidy and comfortable household

BS Accountancy in Accountancy – Gensantos Foundation Education college Inc. (2010-06 – 2014-03)