Jaffar Ali Shaik

Proficient System Engineer with extensive experience in Windows Server, network security, IT equipment management and operational management in Microsoft D365–Finance and Operations. Adept at delivering high-impact results, including reducing system downtime by 40% and improving operational efficiency by 30%. Committed to continuous learning, holding certifications like Azure Administrator and CCNA, and actively engaged as a KSE member

System Engineer

• Managed IT infrastructure, ensuring system efficiency and minimal downtime.
• Provided L2 & L3 technical support, achieving a 95% first-call resolution rate.
• Performed regular security audits and implemented cybersecurity measures improving system efficiency by 60%.
• Participated in user training sessions to promote system adoption and improve overall productivity.

• Bachelor of Technology (B. Tech) in Electronics and Communication Engineering, AITS College of Engineering, Affiliated to J.N.T.U INDIA (2008)