Mohammad Assadi

• Provided technical support to customers on product installations, troubleshooting and repairs.
• Installed new systems, configured hardware components and tested functionality for accuracy.
• Assisted in the installation of new production lines by providing technical support during commissioning activities.
• Give training for employees on site how to use pos
• troubleshooting with IT team to resolving issues
• install the printer,KDS, order taker also notifier Display and managing the ip with Network Engineer
• managing training and scheduling meeting for training for dashboard
• inventory management training giving for specialize person
• open the ticket on zendisk for investigation the issues and resolving

Efficiently opened tickets for the product team to address new feature consumer requirements, facilitating timely development and enhancements.

• Set up equipment for employee use, performed and ensured proper installation of cables, operating systems, and appropriate software.
• Managing The meeting with owner and his team for giving the taraing for each department (Finance ,IT and operations )
• Collaborated with IT team members to develop innovative solutions to resolve customer issues in a timely manner.
• Assisted with network configuration and maintenance tasks.
• Monitored system performance and implemented system upgrades as needed.
• Working closely with developer team to resoled the issues
• Operational Oversight Proactively follow up with company positions to ensure they are running smoothly, facilitating efficient operations.

هندسه برمجيات من جامعه برلين للتكنولوجيا