Mohammad Shuwaird
Customer Service
كفاءة
الاحمديعضو منذ ٢ مايو ٢٠٢٦
Team Leadership & SupervisionStrategic Sales & Target AchievementCustomer Relationship Management (CRM)Data Privacy & Protection SkillsTime Management & PrioritizationInventory & Stock ManagementMicrosoft ExcelMicrosoft Word
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وظّف هذا الشخص
أرسل عرض عمل مباشرة لهذا المرشح
Team Leadership & SupervisionStrategic Sales & Target AchievementCustomer Relationship Management (CRM)Data Privacy & Protection SkillsTime Management & Prioritization
نبذة
A results-driven Professional with over 7 years of leadership experience in retail management and operations. Proven track record in team leadership and achieving sales targets. Combines management expertise with advanced technical skills in Data Management and operational support.
الخبرة
Senior Technician at Al-Dow Engineering (2024-01 – Present)
MEW Contract
- Coordinated technical tasks and field operations for major government projects.
- Ensured adherence to technical specifications and administrative standards.
Call Center Agent at Kout Food Group (2022-01 – 2023-12)
- Managed high volumes of customer inquiries and provided professional support.
Data Entry Specialist at Kout Food Group (2020-01 – 2022-12)
- Audited large datasets to ensure the accuracy of administrative and financial records.
Store Manager at Beidoun Company (2015-01 – 2020-12)
- Oversaw daily store operations and led sales teams to exceed monthly targets.
Sales Executive at Beidoun Company (2013-01 – 2015-12)
- Focused on customer engagement and achieving individual sales performance goals.
التعليم
Diploma in Energy – Higher Institute of Energy - PAAET
المهارات
customer service
