Rajesh

Supply chain management coordinator with 2 year of experience and seeking a position where I can utilize my skills and abilities with a company that has an opportunity for growth and advancement. I am also interested in opening and learning new skills. Resourceful fulfillment coordinator able to handle diverse job requirements and meet company goals.

Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Fulfillment coordinator at Boutiqaat, Agility (2019-09 – 2021-08)

Fulfillment coordinator at Boutiqaat, Agility responsible for supply chain coordination and customer request resolution.

• Worked on balance between business constraints and driving improvements in supply chain capital metrics and corporate profitability
• Performed input and maintain of special tasks with business unit systems and achieved SLA, production, and quality targets, among other business metrics and objectives
• Resolved customer requests via email, phone and chat while utilizing a varied set of ticketing, content and task management tools
• Coordinated with the supply chain to expedite items and communicated with suppliers about market conditions and delivery updates
• Maintained SOP/guidelines or manager instructions and guaranteed that output is quality compliant and timely responses on related tasks under guidance
• Identified product labels based on the search queries received to improve the search experience for consumers and inspected work areas to keep free of hazards and maintain proper function of safety equipment
• Ability to troubleshoot process-related issues and perform root cause analysis when necessary
• Willingness to work with sensitive issues, such as but not limited to adult content, religious and philosophically sensitive issues, tobacco, weapons, and other potentially offensive products
• Scheduled shifts and shift changes to accommodate workload and customer needs
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines
• Tracked inventory levels and reviewed stock requirements
• Used snow ticketing tool to resolve the customer requests

Intermediate in 10+2 – Vivekananda Jr. College (2010-05 – 2012-05)

Bachelor of Technology in Mechanical – JNTUA (2012-09 – 2016-05)