Rishan Loshana

Highly motivated and experienced hospitality professional with a strong track record as both a Service Crew Member and Kitchen Specialist. Adept at managing front-of-house guest experiences delivering friendly, fast, and accurate service while seamlessly executing back of house culinary operations. Possesses a deep commitment to high hygiene standards, strict food safety protocols, and proactive hazard prevention.

A collaborative team player and proven leader skilled at training entry and mid-level employees in proper food handling, ensuring company standards are consistently met, and maintaining excellent communication across the entire team.

Service Crew - Al Thiqa Restaurants Company Kuwait - Kuwait

(2023-01)

Shrimpy Kuwait Restaurant

• Highly motivated and experienced Service Crew with a passion for providing excellent customer service in the hospitality industry.
• Provide friendly, fast and accurate service in order to ensure an excellent customer experience.
• Proper food handling methods training entry level or mid-level employees.
• Scheduling, implementing, monitoring and finalizing the whole stock taking process.
• Preparing GRNs for the items which are taken into the outlet and dealing with the process.
• Friendly customer service.
• Greetings guests and taking drink and food orders.
• Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
• Good communication skills.
• Teamwork.

Team Leader - First food services llc - U.A.E

(2017-01 - 2019-12)

Burger King U.A.E - The franchise of Burger King, Texas chicken and Buffalo wild wings Restaurant

• Scheduling, implementing, monitoring and finalizing the whole stock taking process.
• Preparing GRNs for the items which are taken into the outlet and dealing with the process.
• Friendly customer service.
• Greetings guests and taking drink and food orders.
• Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
• Good communication skills.
• Teamwork.
• Prepare all products to the correct standards.
• Make sure all surfaces, equipment and utensils are cleaned and sanitized before, during and after use.
• Carry out cleaning of kitchen and dining areas.
• guides a team toward a specific goal by providing direction, empowering and coaching the team, delegating tasks, and mentoring team members.

Team Leader - Softlogic restaurant fast food service - Sri Lanka

(2022-01 - 2023-12)

Burger King Sri Lanka - The franchise of Burger King, Delifrance and Baskin Robbins

• Prepare all products to the correct standards.
• Make sure all surfaces, equipment and utensils are cleaned and sanitized before, during and after use.
• Carry out cleaning of kitchen and dining areas.
• guides a team toward a specific goal by providing direction, empowering and coaching the team, delegating tasks, and mentoring team members.

Commis II - Sen-Saal (Pvt) Ltd - Sri Lanka

(2010-01 - 2012-12)

• To carry out daily and weekly procedures, including temperature checks, food labeling/dating and storage.
• To remove any hazards and make safe any defects in the kitchen or its equipment and report any problems to a senior chef.
• To keep high standards of personal hygiene.

Back Office Supervisor - Arpico Supercentre - Richard pieris distributors Limited - Hyde Park Corner, Colombo Sri Lanka

(2020-01 - 2022-12)

• Arranging and maintaining the structure of the stores.
• Managing database.
• Managing purchase approvals, handling vendor and general store supply orders and researching transaction discrepancies.
• Scheduling, implementing, monitoring and finalizing the whole stock taking process.
• Preparing GRNs for the items which are taken into the outlet and dealing with the process of finalizing payments to the relevant companies.

Receiving Clerk - Warehouse Richard pieris distributors Limited - Mattegoda, Sri Lanka

(2013-01 - 2015-12)

• Monitor day to day stores receiving and distribution function.
• Focus the stores as well as shipping and receiving.
• Ensures the quality of work material in every aspect.

G.C.E (O/L) Examination - Sri Rajasinghe National College (2006-12)

G.C.E (A/L) Examination - Carey College - Colombo 08 (2009-12)