SENIOR OPERATION COORDINATOR - KUWAIT PUBLIC HEALTH COMPANY
(2013-06 - 2026-05)
- Plan, schedule, and coordinate service operations with clients to ensure timely delivery and satisfaction.
- Guide and supervise technical teams to achieve operational performance targets and service quality standards.
- Prepare daily operational, performance, and progress reports for management review.
- Maintain accurate operational documentation, SOPs, and process workflows.
- Led coordination of public health initiatives by streamlining operational workflows and enhancing interdepartmental collaboration, resulting in a 20% increase in project delivery efficiency at Kuwait Public Health Company.
LOGISTICS OPERATION COORDINATOR - AL SALLAL INTERNATIONAL GROUP W.L.L
(2012-12 - 2013-04)
- Coordinated daily logistics schedules to ensure timely delivery and maintain high customer satisfaction levels.
- Implemented safety protocols across transportation processes to uphold regulatory compliance and reduce incident risks.
- Analyze and review freight rates for air, courier, and land shipments to optimize costs.
- Liaise with customs brokers and third-party vendors to resolve shipment issues.
- Directed cross-functional communication between warehousing and distribution teams to enhance workflow reliability.
- Coordinated end-to-end logistics operations, optimizing supply chain workflows and ensuring timely delivery across multiple projects, resulting in a 15% reduction in transit delays at Al Sallal International Group W.L.L.
OPERATION COORDINATOR - FUSION TRADE LINKS, AL SHAYA GROUP
(2011-01 - 2012-12)
- Supervise operations staff and daily activities to maintain workflow efficiency.
- Handle customs clearance, government approvals (MOH, Electrical & Chemical), and regulatory documentation.
- Manage costing, invoicing, and shipment documentation for domestic and international operations.
- Coordinate transportation, delivery schedules, and client communications.
- Implement operational procedures to improve accuracy and productivity.
WAREHOUSE OPERATOR - PARIS GROUP COMPANY
(2007-07 - 2010-05)
- Manage receipt, storage, and dispatch of goods in warehouse operations.
- Maintain inventory accuracy through inspections, documentation, and recordkeeping, ensuring 99% accuracy in inventory counts, with regular audits conducted every quarter to verify stock levels.
- Ensure compliance with safety and handling procedures for goods storage and movement, adhering to OSHA and ISO 9001 standards, with a focus on reducing workplace accidents to less than 1 incident per 1,000 hours worked.
SECRETARY - TAJ MAHAL MARBLE CENTER
(2007-01 - 2007-06)
- Handle receipt, storage, and dispatch of goods, managing up to 500+ items per day and maintaining inventory accuracy of 99% using RFID/barcode scanning systems for real-time tracking.
- Perform inventory inspections of goods, conducting quality control checks with a tolerance level of ±0.5% for discrepancies, ensuring compliance with safety and regulatory standards.
- Assist in administrative and clerical tasks, supporting office operations and maintaining document filing systems.
