Salem Abdelsalam

A library officer is responsible for ensuring the seamless daily operation of the library and providing outstanding service to all library users. Key duties typically include:

Library Officer, Library at American University of the Middle East (2018-04 – 2020-03)

A library officer is responsible for ensuring the seamless daily operation of the library and providing outstanding service to all library users. Key duties typically include:

• Guiding students to utilize the Online Public Access Catalog (OPAC) for database searches to support efficient operations.
• Aiding students in data collection, retrieving resources for their assignments and projects.
• Cataloging, classifying, indexing, and shelving library materials.
• Conducting information literacy sessions.
• Answering ready reference questions.
• Maintaining inventory records.
• Providing bibliography instructions, including citation guidelines.
• Ordering textbooks and desk copies for each semester ahead of time to ensure timely availability.
• Organizing and managing various library activities, such as APA-style workshops.
• Promoting events such as reading marathons, author visits, and book clubs to engage the library community.

Internship Librarian, Library at Gulf University for Science and Technology (2017-11 – 2017-12)

• Learning how to use the library services efficiently.
• Ability to use the library catalog effectively.
• Gaining experience in managing the circulation desk.
• Acquiring knowledge on how to use the library references.

Call Center Agent, Customer Service Department at Ooredoo Telecommunication Company (2014-07 – 2015-09)

• Maintaining customer satisfaction.
• Improve customer experience through problem-solving skills.
• Demonstrating the ability to manage pressure.
• Ensuring speed and efficiency in service delivery.
• Effective communication skills.

Master of Arts in Library & Information Science – Kuwait University (2018-02)

Bachelor of Science in Accounting – Kuwait University (2013-01)