Operations Specialist at Apple Inc. (2026-06 – Present)
- Manage inventory receiving, counting, returns, shipping, and stock transfers while maintaining inventory accuracy utilizing SAP Retail
- Follow Apple operational procedures and inventory control standards to ensure compliance and asset protection.
- Collaborate with cross-functional teams to support daily store operations and deliver an exceptional customer experience.
- Stay current on inventory processes, systems, and operational updates through ongoing training
Inventory Control Specialist at Nordstrom Inc. (2025-08 – 2026-06)
- Maintain precise unit accuracy and shrinkage control by reconciling physical and system inventory using data validation, audits, and variance analysis.
- Execute and track daily inventory adjustments and Fulfilment reject resolution through unit-level research, improving data consistency and reporting accuracy.
- Conduct daily RFID inbound shipment audits and manifest reviews; train the inbound stock team to verify price, quality, and quantity, and to be able identify discrepancies, sort by department, and complete deliveries before store opening.
- Utilize NAVI, Tableau, Clarity, AIM Workspace, and Store Operations Hub to analyze inventory trends and deliver actionable insights for continuous improvement.
- Led daily on-floor training for sales associates covering correct return procedures, inventory adjustment requests, IMM and single-shoe workflows, RTV, and backroom compliance standards, etc.
- Conduct weekly RFID stock counts to achieve 98% inventory accuracy; investigate underperforming departments and RFID tagging issues, and report results and findings to the Main office and Nordstrom Northeast leadership.
- Coordinate with store leadership and the outbound team to ensure timely shipment of all return to vendor (RTV) requests, reducing financial risk from missed or overdue items
Inventory Intern – Capstone Project at Newton-Wellesley Hospital (NWH) (2025-01 – 2025-05)
- Designed and implemented a custom Excel VBA-based inventory optimization tool for the hospital's Material Management department, addressing inefficiencies across 50+ inventory locations.
- Calculated accurate reorder points, par levels, and safety stock using historical purchasing data, improving inventory availability, and reducing stock-outs and waste.
- Automated complex tasks using VBA macros, reducing manual effort and risk of error while improving process efficiency for hospital staff.
- Delivered a written user guide and training session, empowering hospital staff to maintain and adapt the model independently.
Contracts Administrator at FGP MEI/ Consolidated Contracts Engineering & Procurement S.A.L offshore (2019-12 – 2023-06)
- Maintained up-to-date registers for contracts, payments, and changes to support real-time tracking and audit readiness.
- Coordinated with Engineering, Construction, Procurement, Cost Control, Accounting, Logistics, and Subcontractor teams to validate project changes and develop initial claims.
- Developed and enforced procedures for tracking changes, demonstrating contractor entitlements, and ensuring contractual compliance.
- Followed up with departments to collect supporting documents for change order claims, ensuring completeness and accuracy.
- Prepared Contractor Work Estimates (CWE) for additional construction activities based on daily records, material purchase invoices, and timesheets.
Assistant Project Director at FGP CUG/ Consolidated Contracts Engineering & Procurement S.A.L offshore (2017-07 – 2019-11)
- Prepared high-level documents and reports for management review and approval, ensuring accuracy and alignment with project standards.
- Actively followed up on scheduled meetings and commitments, ensuring timely execution of tasks and event milestones.
- Scheduled and facilitated executive meetings, managed logistics, prepared agendas, took minutes, and tracked action items. Created and delivered presentations for leadership reviews.
