Alaa Safwan

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Al Jawad company

May,2022 - Present

Head Hostess

• Starting up a new department through organizing strategies, scheming schedules, staff training, ploting policies.
• Responsible of three floors with a capacity of 750

customers with various venues.

• Handled the lead of a 12 members team with different delegations and responsibilities.
• Sustained an outstanding guest retention service, through

CRM procedures

• Enhanced the applied system with innoviative features aquired through operation of the department.

Spinneys

January, 2021 - March, 2022

Cashier - front end supervisor

• Cash drawer and sales duties.
• Customer service, and redeeming points agent.
• Product labeling and shelf supervision.
• Other tasks as requested from direct supervisor.

USAL University@Business administration@Bachelor deg

Still student