Ali El-Mir

Lead the administration, support, maintenance, and optimization of enterprise physical security systems including access control, CCTV, visitor management, alarm monitoring, perimeter intrusion detection systems (PIDS), intercom systems, passport scanners, and gate automation systems. Manage and administer Software House C•CURE 9000, American Dynamics Victor, VideoEdge, visitor management platforms, and integrated security applications. Serve as Project Manager for security technology projects, including system migrations, upgrades, infrastructure expansion, commissioning, testing, and operational deployment.

Senior Physical Security Expert Engineer at UNESCWA (2016-01 – Present)

• Lead the administration, support, maintenance, and optimization of enterprise physical security systems including access control, CCTV, visitor management, alarm monitoring, perimeter intrusion detection systems (PIDS), intercom systems, passport scanners, and gate automation systems.
• Manage and administer Software House C•CURE 9000, American Dynamics Victor, VideoEdge, visitor management platforms, and integrated security applications.
• Serve as Project Manager for security technology projects, including system migrations, upgrades, infrastructure expansion, commissioning, testing, and operational deployment.
• Coordinate with Security Operations leadership, stakeholders, vendors, contractors, and consultants to ensure successful delivery of security technology initiatives.
• Manage badge administration processes, access privileges, clearance levels, cardholder databases, and visitor management operations.
• Develop, maintain, and deliver technical training programs, user guides, standard operating procedures (SOPs), and system documentation for operators, administrators, and end users.
• Perform system auditing, health monitoring, troubleshooting, root cause analysis, and validation of critical alarms, controllers, cameras, readers, servers, and field devices.
• Act as the primary point of contact for security system incidents, escalations, emergency response, and after-hours support.
• Administer operator accounts, permissions, shared mailboxes, and security application access rights in accordance with organizational policies.
• Lead vendor management activities, including service reviews, performance monitoring, maintenance contracts, technical evaluations, and upgrade recommendations.
• Conduct periodic audits of hardware assets, software licenses, security clearances, events, and operational procedures to ensure compliance and system functionality.
• Implement cybersecurity hardening measures, network segmentation, and security system isolation principles to protect mission-critical infrastructure.
• Manage procurement activities for Johnson Controls / Tyco security equipment, including technical specifications, vendor coordination, equipment evaluation, purchase requests, inventory management, and lifecycle tracking of security assets.
• Maintain inventory records for security equipment, spare parts, and PACT-related assets, ensuring accountability, availability, and operational readiness.
• Successfully managed enterprise-wide security system migrations and upgrades with minimal operational disruption.
• Led deployment and integration of advanced access control and surveillance technologies across critical facilities.
• Enhanced security system resilience through implementation of network isolation and cybersecurity hardening recommendations.
• Delivered technical training and operational support programs that improved user adoption and system effectiveness.