Ali Farhat

Bilingual professional with a strong communication background and expertise managing businesses and customer relations. My past experiences and global exposure give me a unique perspective with the ability to operate all aspects of organizational management.

EVEREST ICEFALL S.A.S. – Santa Marta, Colombia Feb 2022 - Jan 2023

Office Manager

Managed a cross-functional team of 3 and in charge of the operations of the company In charge of the team’s daily schedule and revised their daily performance

Met bimonthly to brainstorm new ideas to bring new business

LIGHTHOUSE BAKERY & PASTRY – Chtaura, Lebanon May 2020 – Mar 2021

Cashier Manager

Organized order logistics and assigned roles to different employees In charge of all customer service operations from listening to complaints to finding solutions

Worked on team’s weekly schedule and accurately counted the money in drawers at the end of their shifts and logged numbers

PHILLY’S RESTAURANT – Chtaura, Lebanon Feb 2019 – Apr 2020

Customer Service Floor Manager (

In charge of local suppliers as well as inventory for the whole restaurant

Attentive listener who solves customer problems with a smile

CADMIS RESTOCAFE – Marj, Lenanon Jun 2018 – Jan 2019

Captain Waiter

Responsible for a specific area in the restaurant and managed its whole operations

Managed a 5-star food service and provided top service for the customers

DELORA HOTEL & SUITES – Chtaura, Lebanon Jul 2015 – May 2018

Captain Waiter

Joined a rotational program where I worked in all areas of the hotel (Restaurant, Pool, Reception desk)

Provided different areas of service including pool service, room service, conference rooms, and the restaurant

Handled logistics of private events and was on top of everything to make sure customers had the best service

BEKAA TECHNICAL & VOCATIONAL INSTITUTE – Khyara, Lebanon Oct 2018 – Aug 2021

BT3 in Computer Science