Ayda Khankan
Executive Secretary | Administration and Customer Service | Beirut
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نبذة
Accomplished professional with 10+ years of cross-industry expertise in customer service, event coordination, exhibitions management, and financial administration. Proven ability to enhance operational efficiency, support client satisfaction, and deliver results in fast-paced environments.
الخبرة
Ticket Sales Representative at Metro El-Madina (2020-01 – 2024-12)
- Managed high-volume ticket sales through onsite and phone communication.
- Handled customer inquiries and ensured smooth client experience.
Accountant at Victoria Fire Safety & Security (2019-01 – 2020-12)
- Processed monthly invoices and reconciled supplier accounts.
- Conducted inventory audits and supported financial tracking processes.
Office Manager at UP2Scale Events (2018-01 – 2019-12)
- Coordinated logistics and operations for corporate events and exhibitions.
- Managed exhibition stand preparation and onsite execution for trade shows and events.
- Handled supplier coordination, office administration, and client support.
Assistant Events Manager at Master Group Holding (2017-01 – 2018-12)
- Supported the planning and execution of weddings, corporate events, and exhibitions.
- Coordinated exhibition stands and supervised event setup activities.
- Communicated with vendors and ensured smooth event operations.
Administrative Assistant at Clingroup Holding (2011-01 – 2014-12)
- Managed filing systems and administrative documentation.
- Coordinated schedules and daily office operations.
Accounts Receivable Specialist at Collect SARL (2010-01 – 2011-12)
- Followed up on overdue payments and account reconciliations.
- Assisted with audit preparation and financial documentation.
Sales Representative at Nine West - Retail Group (2009-01 – 2010-12)
- Assisted customers and supported daily retail sales operations.
- Maintained product displays and customer service standards.
Bakery Sales Representative at Pain D'Or - MALCO Group (2008-01 – 2009-12)
- Handled customer service and daily sales activities.
- Supported stock management and product display organization.
التعليم
Certification in Graphic Design – Mira Training Centre (2007-01 – 2008-12)
Business Administration Studies – Arab Open University (2005-01 – 2007-12)
Lebanese Baccalaureate in Socio-Economics – Fakhreddine High School (2004-01 – 2005-12)