idco General Trading
Business Development Manager | Dubai, UAE | Jun 2022 - Feb 2023
- Managed a team of 12, coordinating weekly meetings with key stakeholders and ensuring efficient client management on a daily basis.
- Facilitated team building and sales training events, while maintaining a steady flow of daily sales reports to ensure accurate record-keeping.
- Oversaw import/export operations, inventory management, and pricing strategies ensuring alignment with financial goals and profit maximization
Kanz al Lohoum
Sales Manager | Dubai, UAE | 2016 - 2018
- Oversaw a team of 10, fostering increased sales and business efficiency through motivational leadership and strategic direction.
- Analyzed sales figures to forecast future volumes, producing performance reports and comparing these against established indicators for continuous business improvement.
- Implemented cash loss prevention procedures and security policies, while also enhancing organizational effectiveness through ongoing reviews and recommendations.
Issam Shamaa Sea Food (Importers and distributors of Frozen and Chilled food)
Sales Manager | Dubai, UAE | 2013 - 2014
- Collaborated with senior leadership to secure new business, leveraging a comprehensive understanding of client brands and products to tailor effective sales strategies.
- Orchestrated weekly team meetings, fostering communication and collaboration between staff, directors, and senior managers while also managing client relations and addressing their concerns promptly.
- Presided over the performance monitoring of account teams, the execution of sales training events,
and the analysis of market trends, all while managing budgets and key account growth.
Dekerco
Sales Manager Specialized in Frozen and Fresh Sea Food | Beirut, Lebanon | 2003 - 2013
- Streamlined portfolio development by enhancing existing brands, exploring new opportunities,
and establishing private label brands.
- Upheld stringent safety standards and procedures specific to seafood handling and distribution.
- Orchestrated an annual action plan focusing on trade-marketing and business development while ensuring its successful execution.
- Championed the communication and implementation of commercial function vision, mission, and strategies across the division, leading to alignment and coherence.
Zein Trading Company
Sales Manager | Beirut, Lebanon | 1995 - 2003
- Streamlined sales order processing and demand planning, oversaw raw material storage and warehousing, and managed stock control and product distribution, showcasing proficiency in various facets of supply chain management.
- Orchestrated effective communication with key stakeholders through various channels, ensuring clear and efficient information exchange.
- Demonstrated excellent customer service skills by addressing inquiries and complaints, while also facilitating site visits and customer interactions to foster stronger relationships.
- Supervised staff involved in sales and inventory management, formulated merchandising pricing policies, and maintained comprehensive work schedules, demonstrating strong leadership and organizational capabilities. Sales Executive | Beirut, Lebanon | 1990 - 1995
- Enhanced business operations by effectively promoting food products to potential and existing clients, executing follow-ups on sales orders, and coordinating resources to ensure stable sales results.
- Facilitated market research through regular client visits, order tracking, and comprehensive sales data analysis, leading to actionable recommendations for management.
- Fostered a high-performance team by recruiting and training staff and managers, while also managing logistics and distribution of frozen foods.
Konica
Technician in the Technical Service Department | Beirut, Lebanon | 1989 - 1990
- Managed the procurement and distribution of essential machinery, ensuring efficient delivery to assigned regions, and effectively maintained all equipment under supervision.
- Successfully addressed customer complaints, ensuring high levels of satisfaction, while also preparing comprehensive sales and marketing reports to reach established targets through the organization of regular meetings
