Product Manager at Toters Delivery (2025-12 – Present)
Leading end-to-end rewrite of merchant app & web, implementing scalable workflows, design systems, and features to future-proof platform
- Leading end-to-end rewrite of merchant app & web, implementing scalable workflows, design systems, and features to future-proof platform
- Devising the product strategy roadmap, delivering features aligned with business KPIs and anticipating a 5-year growth
- Improving user boarding & retention by designing solutions informed by competitive analysis and revenue impact
- Establishing KPIs and dashboards to track adoption, engagement, and business outcomes, guiding feature prioritization
- Aligning cross-functional teams across engineering, design, operations, and commercial to deliver high-impact solutions in an understaffed environment
Projects Leader at Toters Delivery (2024-04 – 2025-12)
Led Competitive Intelligence initiatives and drove operational excellence through workflow redesign
- Led Competitive Intelligence initiatives, generating insights that inform product features, growth initiatives, and revenue strategy
- Drove operational excellence by redesigning workflows and processes to scale initiatives and improve adoption metrics
- Coordinated cross-functional teams to deliver high-impact projects, aligning execution with strategic business objectives
- Defined project KPIs and tracking performance to guide executive decisions
- Aligned stakeholders and securing buy-in to ensure smooth delivery of strategic initiatives and measurable business outcomes
Business Consultant at Freelance (2020-08 – Present)
Developing business plans, conducting analyses, and designing organizational processes for startups and growth initiatives
- Developing business plans to secure funding for startup launches and growth initiatives from VCs and angel investors
- Conducting competitive and market analyses to identify opportunities and define actionable growth strategies
- Performing financial and operational analyses to optimize costs, improve profitability, and support sustainable business growth
- Designing organizational processes and policies to enhance efficiency, strengthen governance, and improve operational outcomes
- Creating customer segmentation models and supporting marketing initiatives to improve engagement and retention
- Implementing performance tracking systems to monitor key metrics, inform decisions, and ensure compliance with risk and auditing standards
Senior FP&A Specialist at Management Solutions Experts (MSE) (2021-08 – 2024-04)
Supported acquisition by Kearney and revamped departmental reporting and processes
- Supported the acquisition of MSE by Kearney, collaborating with Deloitte to ensure smooth financial due diligence and integration
- Revamped and automated departmental reporting and processes using scripts and ERP implementation to improve efficiency and accuracy
Group Business Analyst – Mobile Money Services at Africell Holdings (2020-08 – 2021-05)
Conducted research across African markets and prepared executive presentations on operational performance
- Conducted research across African markets to identify trends, opportunities, and competitive insights informing mobile money initiatives
- Prepared and presented weekly executive decks on operational performance to C-suite and consulting teams
General Manager at Michel Safi And Sons (2018-10 – 2022-08)
Lead operations and business growth initiatives, optimizing workflows and driving client relationships
- Lead operations and business growth initiatives, optimizing workflows and processes to improve efficiency and profitability
- Drove client relationships and commercial strategy, supporting expansion and sustainable revenue growth
Accountant at Youth Of Mary (2015-06 – 2018-10)
Conducted research across African markets and prepared executive presentations
- Conducted research across African markets to identify trends, opportunities, and competitive insights informing mobile money initiatives
- Prepared and presented weekly executive decks on operational performance to C-suite and consulting teams
