Hassan Atwi

Objective

Seeking a full/part time job where I can use the skills I obtained by my experience.

Contact information: Address: Lebanon

Personal Information

Resident of: Lebanon.

DOB: 1 December 1990.

Education

• Graduated in Travel and Tourism at IUL university
• Certificate in Socio Economics –Mathematics (High School)

Experiences

• Computer skills: V. good using Microsoft office (word, excel, access, PowerPoint ... etc.).
• Social fields: Volunteer at Nokta Fasle (non-profit Organization) from 2008 till 2010.
• Staff at Mercy Corps International in protection monitoring sector from 2013 to 2016
• Child protection trainings

SGBV trainings

• Trainings concerning legal issues with NRC.
• Trainings regarding registration process in UNHCR.
• Dealing with refugees in the field concerning their access to territory, registration with

UNHCR, legal status, security from violence, Child protection, basic needs, SGBV cases,

empowerment and self-reliance, and their relationships with host community.

• Conducting Focus Group Discussions
• Conducting assessments
• Conducting interviews with key informants in all Nabatiye, Tyre municipalities
• Making situational reports, statistical reports
• Reporting cases and referring it to case management
• Community mobilization
• Dealing with partners, other NGOs, CBOs and Municipalities
• Working with PA from child protection team on the field concerning bullying events against children in schools (focus group discussions and assessments with Lebanese people)
• Working with WASH team on WASH assessments to detect water problems refugees suffer from
• Travel agent at Dona’s travel agency 2016/2018:

-A friendly and customer oriented professional with exceptional multi-tasking skills along with an ability to produce tailor-make itineraries for travel to short or long haul destinations

Possessing 2 years experience as Travel Agent.

-Excellent knowledge in assessing the requirement of customers.

-Experience in providing advises to the customers on prices, options and must-see attractions in parts of the world.

Skilled in providing the booking information according to the customer’s wish.

-Proficient in providing the package according to the budget of the client.

-Arranging flights, insurance and accommodation.

-Using a booking system to secure holidays.

-Collecting and processing payments.

-Advising clients on travel arrangements, e.g. visas and passports.

-Sending out tickets to clients.

-Keeping clients up to date with any changes.

-Dealing with complaints or refunds

-Maintaining the data of customers.

• Warehouse manager in Gabon Republic from 2019/2022

-Responsible for organizing the safe and efficient receipt, storage and dispatch of warehoused goods.

-Processing orders

-Operating mechanical and IT systems.

-Liaising with transport companies, suppliers and clients.

-Training, supervising and appraising staff.

-Maintaining statistical and financial records.

-Ensuring that quality objectives and delivery deadlines are met.

-Managing budgets.

-Administering stock control.

-Ensuring compliance with health and safety legislation.

Education

• Graduated in Travel and Tourism at IUL university from 2010 to 2014
• Certificate in Socio Economics – Mathematics (High School) 2009