Video Editing at KEEMYA (2025-01 – Present)
- Edited social media videos and ads for companies and personal brands across various industries.
- Produced talking-heads, interviews, and product showcase videos.
- Enhanced videos with color grading, sound design, animation and motion graphics.
- Collaborated with clients to meet branding and creative objectives.
Social Media Specialist at B.D.H - PRESTAÇÃO DE SERVIÇO E COMÉRCIO GERAL, (SU), LDA
- Developed and managed digital marketing strategies across Facebook, Instagram, and the company website to increase brand visibility and customer engagement.
- Created, edited, and published multimedia content including graphics, promotional videos, and product showcases tailored for social media audiences.
- Planned and executed content calendars, ensuring consistent and strategic posting aligned with marketing goals.
- Analyzed performance metrics (reach, engagement, traffic, conversions) and adjusted strategies based on data insights to maximize ROI.
- Collaborated with sales and product teams to align marketing efforts with business objectives and customer needs.
Digital Media Planner at ROWAD FOUNDATION FOR DEVELOPMENT AND MEDIA In my role as a digital media planner at Rowwad, my responsibilities were:
- Creating marketing plan for the organization.
- Creation and scheduling of posts, monitoring of engagement, and the reporting of results. Conducting research on market trends and competitors to inform marketing decisions.
- Coordinating with other team members, such as designers and writers, to complete marketing projects and monitored and reported on the success of marketing campaigns.
Telemarketing Agent at BANCASSURANCE
As a telemarketing sales with Bancassurance, my responsibilities were:
- Insurance Marketing & Benchmarking
- Scouting for prospects (companies and individuals)
- Preparing customized insurance quotes for prospects to meet their specific needs
- Customize insurance programs as needed to go the extra mile and further accommodate customer requests
- Gather competitor information and pricing on similar programs to maintain competitive pricing
Call Centre Agent at SMART SOURCE
- Answer incoming calls, provide immediate response to information requests and questions, record all caller information in the database system.
- Ensuring a clear understanding of the call center's standard operating procedure, adhering to all relevant guidelines while managing incoming calls.
- Assist callers in identifying needs and simplifying the information required to ensure adequate and clear information is collected from the caller.
- Forward complaints/feedback not resolved on first contact to the appropriate programmed focal points at Co, AO/FO and/or Protection Associate at AO or as directed by Call Center Supervisor or Team Leaders.
Survey Enumerator at AFAAL - NGO
- Conducted field interviews to fill out questionnaires related to the Lebanese parliamentary elections
- Collected and recorded accurate data from participants across various regions
- Ensured confidentiality and adherence to data collection protocols
Data Entry Clerk at LIVELOVEBEIRUT - NGO
- Collected and recorded data from victims affected by the Beirut Port explosion
- Conducted structured phone interviews to assess damage and needs
- Ensured accuracy and confidentiality of sensitive personal information
- Collaborated with the team to organize and manage collected data
Audio Editor at Freelance (Present)
- Recorded high-quality voiceovers for a variety of content including commercials, promotional videos, explainer videos, and social media content.
- Edited and enhanced audio using Adobe Audition, ensuring clarity, proper pacing, and professional sound quality.
- Removed background noise, balanced levels, and applied effects to meet project specifications and client expectations.
- Delivered final audio files in multiple formats, optimized for different platforms