Hiba Awada

Motivated Management Information Systems graduate with experience in customer service and call center operations. Strong communication and problem-solving skills with the ability to handle high workloads efficiently. Seeking a position to grow professionally and contribute to organizational success.

Call Center & Customer Service Agent at Safa Computers (2025-02 – 2026-03)

• Managed high volume of customer calls
• Resolved customer issues effectively
• Maintained customer satisfaction
• Provided product and service support

Master 1 in Management Information Systems – Lebanese University – Faculty of Business Administration and Economics (Hadath) (2024)