Team lead Ingénieur expert et référent technique sur le réseau fixe du Bouygues télécom chez Nokia France at NOKIA/Bouygues Telecom (2021-08 – Present)
During my work period at Nokia as Ingénieur expert et référent technique sur le réseau fixe, I am in charge of:
- Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
- Configuring Cisco Switches for intranet layer 2 layer 3
- Configuring Huawei Switches for intranet layer 2 layer 3
- Configuring Alcatel Switches for intranet layer 2 layer 3
- Configuring DSLAM/OLT
- BNG/MPLS
- Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
- Monitoring network performance to determine if adjustments need to be made
- Operating master consoles to monitor the performance of networks and computer systems.
- Designing, configuring and testing networking software, computer hardware, and operating system software.
- Worked with the development team to automate scripts to configure multiple routers simultaneously and provide direction to senior and junior Engineers as a quality assurance led to create and uphold testing procedures.
- Liaised between team members and the costumer and developed technical instructions of operations.
- Coaching, developing skills, deepening learning and improving the performance of the team members.
NETWORK ENGINEER at OGERO (2018-05 – 2021-08)
During my work at Ogero as a network engineer, I was in charge of:
- Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
- Configuring DZhone Dslams, full configuration (Configuring Uplinks, ADSL, VDSL, GPON, POTS and OLT) and linking it to the network.
- Configuring Nokia Msans, full configuration (Configuring Uplinks, ADSL, VDSL, POTS, OLT)
- Configuring Huawei Msan, full configuration (Configuring Uplinks, ADSL, VDSL, POTS, OLT)
- Configuring Cisco Switches for intranet layer 2
- Configuring Cisco Switches catalyst 2960, catalyst 2950 for DSL (vlan tagged and untagged, IP)
- Create users and assign policies on cisco ISE
- Experience in DSL/OLT/GPON (FTTH Project)
- Configure routers: basic knowledge of configuring BNG
- Troubleshooting customers' issues by verifying customers if they are connected to the BNG
- Performing disaster recovery operations and data backups when required.
- Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
- Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
- Replacing faulty network hardware components when required.
- Maintaining, configuring, and monitoring virus protection software and email applications.
- Monitoring network performance to determine if adjustments need to be made
- Conferring with network users about solving existing system problems.
- Operating master consoles to monitor the performance of networks and computer systems.
- Coordinating computer network access and use.
- Designing, configuring and testing networking software, computer hardware, and operating system software.
SOFTWARE ENGINEER "QUALITY ASSURANCE" at WaveMark Lebanon Offshore (2017-08 – 2018-05)
As a Quality assurance my responsibilities were:
- Reviewing requirements, specifications and technical design documents to provide timely and meaningful feedback.
- Creating detailed, comprehensive, and well-structured test plans and test cases
- Documenting test plan, test cases and release notes on Confluence.
- Estimating, prioritizing, planning, and coordinating testing activities.
- Designing, developing, and executing automation scripts using TestRail.
- Identifying, documenting thoroughly, and tracking bugs, recording them on Jira and following up on them.
- Performing thorough regression testing when bugs are resolved.
- Developing and applying testing processes for new and existing products to meet client needs
- Liaising with internal teams (e.g., developers and product managers) to identify system requirements.
- Working on the filed issues and using Jira for tracking them
NETWORK ENGINEER at TakchGroup (2015-08 – 2016-09)
During this period, I was in direct contact with end-users, or clients to be more specific, where I was sent to install internet connections at clients' homes and locals. I was also in charge of monitoring everything related to internet subscriptions from my office.
INTERNSHIP at Meatel (2014-06 – 2014-09)
My professional working experience lies in the internship I went through at Meatel, where I became a part of the telecom engineers' team, as an intern, and got to be taken along to working sites. I was able to gain experience that improved my knowledge and helped advance in my learning phase.