Jamil Mansour

I am a hard worker and a person who is looking to build a great career self-directed strong team player with a collaborative mindset. Highly interested in continuous learning and capable to adapt easy to new situations.

Team lead Ingénieur expert et référent technique sur le réseau fixe du Bouygues télécom chez Nokia France at NOKIA/Bouygues Telecom (2021-08 – Present)

During my work period at Nokia as Ingénieur expert et référent technique sur le réseau fixe, I am in charge of:

• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
• Configuring Cisco Switches for intranet layer 2 layer 3
• Configuring Huawei Switches for intranet layer 2 layer 3
• Configuring Alcatel Switches for intranet layer 2 layer 3
• Configuring DSLAM/OLT
• BNG/MPLS
• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
• Monitoring network performance to determine if adjustments need to be made
• Operating master consoles to monitor the performance of networks and computer systems.
• Designing, configuring and testing networking software, computer hardware, and operating system software.
• Worked with the development team to automate scripts to configure multiple routers simultaneously and provide direction to senior and junior Engineers as a quality assurance led to create and uphold testing procedures.
• Liaised between team members and the costumer and developed technical instructions of operations.
• Coaching, developing skills, deepening learning and improving the performance of the team members.

NETWORK ENGINEER at OGERO (2018-05 – 2021-08)

During my work at Ogero as a network engineer, I was in charge of:

• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
• Configuring DZhone Dslams, full configuration (Configuring Uplinks, ADSL, VDSL, GPON, POTS and OLT) and linking it to the network.
• Configuring Nokia Msans, full configuration (Configuring Uplinks, ADSL, VDSL, POTS, OLT)
• Configuring Huawei Msan, full configuration (Configuring Uplinks, ADSL, VDSL, POTS, OLT)
• Configuring Cisco Switches for intranet layer 2
• Configuring Cisco Switches catalyst 2960, catalyst 2950 for DSL (vlan tagged and untagged, IP)
• Create users and assign policies on cisco ISE
• Experience in DSL/OLT/GPON (FTTH Project)
• Configure routers: basic knowledge of configuring BNG
• Troubleshooting customers' issues by verifying customers if they are connected to the BNG
• Performing disaster recovery operations and data backups when required.
• Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.
• Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
• Replacing faulty network hardware components when required.
• Maintaining, configuring, and monitoring virus protection software and email applications.
• Monitoring network performance to determine if adjustments need to be made
• Conferring with network users about solving existing system problems.
• Operating master consoles to monitor the performance of networks and computer systems.
• Coordinating computer network access and use.
• Designing, configuring and testing networking software, computer hardware, and operating system software.

SOFTWARE ENGINEER "QUALITY ASSURANCE" at WaveMark Lebanon Offshore (2017-08 – 2018-05)

As a Quality assurance my responsibilities were:

• Reviewing requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Creating detailed, comprehensive, and well-structured test plans and test cases
• Documenting test plan, test cases and release notes on Confluence.
• Estimating, prioritizing, planning, and coordinating testing activities.
• Designing, developing, and executing automation scripts using TestRail.
• Identifying, documenting thoroughly, and tracking bugs, recording them on Jira and following up on them.
• Performing thorough regression testing when bugs are resolved.
• Developing and applying testing processes for new and existing products to meet client needs
• Liaising with internal teams (e.g., developers and product managers) to identify system requirements.
• Working on the filed issues and using Jira for tracking them

NETWORK ENGINEER at TakchGroup (2015-08 – 2016-09)

During this period, I was in direct contact with end-users, or clients to be more specific, where I was sent to install internet connections at clients' homes and locals. I was also in charge of monitoring everything related to internet subscriptions from my office.

INTERNSHIP at Meatel (2014-06 – 2014-09)

My professional working experience lies in the internship I went through at Meatel, where I became a part of the telecom engineers' team, as an intern, and got to be taken along to working sites. I was able to gain experience that improved my knowledge and helped advance in my learning phase.

Master's in computer and communication engineering – American University of science and Technology (2017-02 – 2019-02)

Bachelor of Science in Computer Communication Engineering – American University of science and Technology (2011 – 2016)

Diploma in General Sciences – Collège Notre Dame des Sœurs Salvatoriennes de L'Annonciation Joun (2010)