Sales & Customer Operations Specialist - European Industrial Traders - Kalhat, North Lebanon
(2024-07)
- Handled customer sales, accounts payables, and collections
- Took and followed up on orders from initiation to delivery
- Provided detailed customer service and coordinated with operations for timely execution
- Prepared invoices, processed payments, and managed all documentation
- Gained in-depth knowledge of glass and glazing processes and operations
Accountant & Auditor - RM Audit- Accounting & Auditing - Tripoli, Lebanon
(2023-01 - 2023-12)
- Compiling, verifying accuracy and sorting information to prepare source data for computer entry
- Entering customer and account data from source documents within time limits
- Auditing financial statements for companies, such as the income and the cash flow statement
- Preparing tax returns and tax planning
Site Administration Officer and HR Manager - Bin Omran Trading & Contracting (botc) - Doha, Qatar
(2017-01 - 2018-12)
- Managing company staff, including coordinating and supporting the recruiting system
- Onboarding the newcomers to the company
- Determining suitable salaries and remuneration
- Providing the necessary support systems for payroll requirements
- Assisting with the performance management and review process
Customer Service Representative - Optical Supply CO SARL (Bella Contact Lenses) - Hazmieh, Lebanon
(2016-01 - 2017-12)
- Introducing product to customer
- Ensuring that customers are satisfied with products and services
- Following up with clients to check that they're still satisfied with any purchases
- Letting customers know about additional products and services
- Working with a team of CSRs and other departments to find appropriate solutions
Accountant - Est. Esper Daaboul Stores For Trading - Anfeh, Al Koura, Lebanon
(2015-01 - 2016-12)
- Document financial transactions of various types by entering account information data
- Analyze accounting options and suggest financial actions
- Preparing balance sheet, profit and loss, account statement, and others reports
