Milad Ali

Experienced and results-driven hospitality professional with over 7 years of experience in high-volume coffee shop environments, including Starbucks and McDonald's. Currently managing daily operations of an independent coffee shop, with strong expertise in team leadership, staff training, inventory control, and customer experience. Passionate about delivering high standards in coffee quality and service.

Store Manager - Independent Coffee Shop (2024 - Present)

• Lead daily operations, staff scheduling, and team supervision.

Manage inventory, suppliers, and cost control.

Ensure high standards of service and hygiene.

Support branding and business development.

Supervisor / Barista - Starbucks (2022-2024)

• Managed shifts and supervised team.
• Trained new employees.

Maintained customer satisfaction and workflow efficiency.

Barista Leader - McDonald's McCafé (2017-2021)

Supervised barista team.

• Managed opening/closing shifts.
• Maintained product quality and consistency.

Bachelor's Degree in Psychology - Lebanese University (2017)