Mostafa Barakeh

Release Management Consultant at Murex (2024-05 – Present)

Lead end-to-end planning and execution of MX.3 releases and production patches.
Coordinate Agile, Development, QA, Infrastructure, and Operations teams across global locations.
Manage DEV, SIT, UAT, PRE-PROD, and PROD environments and deployment readiness.
Lead Release Certification and Infrastructure Validation initiatives.
Improve release governance, workflows, and operational efficiency while reducing delivery risk.
Track KPIs, communicate release status, and ensure business continuity across Beirut, Paris, and Nicosia.

Senior Application Support Engineer at Aspire Software (2023-10 – 2024-04)

Promoted based on technical performance and ownership.
Led customer escalations and critical incident resolution.
Mentored support engineers and field specialists.
Worked closely with Project and Sales teams to ensure successful customer deliveries.
Conducted performance reviews and process improvement initiatives.

Application Support Engineer at Aspire Software (2022-01 – 2023-10)

Resolved complex application issues through log analysis, XML troubleshooting, and configuration fixes.
Managed incidents according to SLA while communicating progress to customers.
Monitored application health and collaborated with development teams on root-cause analysis.
Maintained technical documentation and contributed to service improvements.

Web Development Trainee at App4Legal (2021-07 – 2021-10)

Developed and enhanced web features using PHP, CodeIgniter, JavaScript, jQuery, Ajax, SQL, CSS, and HTML.
Fixed bugs, tested applications, and implemented customer-requested enhancements.
Collaborated with international clients and internal teams.

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