Nawal Abo Merhi

Software Engineer and computer science student, seeking for the position of Computer Science intern to hone skills and contribute expertise in a corporate environment. Also, to utilize my abilities experience, and knowledge professionally in programing fields to ensure the company’s success.

Software Developer | Zees Web, Online Jan 2022- Apr 2022 • Develop a website that allows iOS users to log into an app for Android users • Learn Next.js language and write codes.

NOC Department | Monty Holding, Al-Hamra Feb 2019- Apr 2019 Training at Spactron Ltd affiliate of Monty Holding:

• Handle connection by Account Managers.

• Handle connection troubleshooting settings.

• Recording details of events in the remedy ticketing system.

• Escalate the issues to engineering / developers if required.

• Monitor alerts, record problems by creating tickets and take appropriate actions as per guidelines, including testing routes.

• Ensure problems are resolved to the satisfaction of the customer within the defined KPIs.

• Prepare various Performance Reports.

• Apply Operators ' details (new / delete / changes).

• Prepare Codes, CC / MCC / MNC, Prefix IR sheets and Operators and Country Aliases.

VHDL | Lebanese University- Faculty of Technology Jul 2018- Sep 2018 • Preparing full subject, solving and compiling codes.

Bachelor of Science | Computer Science. Sep 2019- Mar 2022 Lebanese International University (LIU), with GPA 3.0.

Bachelor of Engineering | Computer and Communication Engineering. Sep 2016- Jul 2019 Lebanese University-Faculty of Technology (LU), with final grade 59.9/100.