Senior Import and Export coordinator - Saga Cosmetics SAL - Zahlé – Industrial Zone - Bekaa, Dekwaneh Office - Beirut - Lebanon
(2014-05)
- Coordinating Customers' orders with production dept. to ensure timely delivery.
- Follow up and permanent communications with customers to update them about their orders.
- Preparing shipping documents (e.g. proforma invoice, invoice, packing list, certificate of origin, COA, DGR declaration, HS code, alcohol permit, truck & driver information, archiving loading photos).
- After sales service to customers to ensure full satisfaction without any major claim.
- Follow up forwarder's work to ensure speedy shipments, including approving BOL, completing all necessary documentations like customs declaration for VAT purposes and closing the file completely.
- Coordinating with our port clearing agent to check our import invoice, packing list, certificate of origin and all other documentation to ensure that it is free of errors prior to its arrival.
- Continuous communication with suppliers to respect their lead time.
- Approving BOL upon shipment departure and follow up all necessary documentation for clearing.
- Follow up all necessary steps with clearing agent to ensure speedy clearing of the goods from the port.
- Coordinating the containers offloading with our warehouse dept. to ensure good organization.
- Follow up suppliers payments (e.g. transfers, L/C, etc…).
- Audit clearing agent's invoices for any excess charge.
- Completing all needed documentation like customs declaration for VAT purposes and closing the import file completely.
- Freight quotes for shipments for cost competitiveness.
- Insurance of shipments based on sales terms (e.g. FOB, C&F, CIF etc…)
- Handling of L/C details with banks for both import & export.
- Follow up with insurance for any claim arising from any incident whether import or export.
- Follow up any necessary test of any product at various ministries and IRI to ensure speedy export/import process at the port.
- Follow up samples for customers or incoming ones from suppliers whether to be shipped or received from speed courier companies.
- Follow-up of exhibitions: Booking booth spaces, hotels & flights.
- Follow up of potential customers' lead in trade fairs.
- Handling all company correspondence (e-mails, letters, faxes...) & courier.
- Administrative filing & history archive.
- Miscellaneous Contracts (follow up) + filing.
Executive operator - World wild logistics S.A.R.L - Karantina - Lebanon
(2013-10 - 2014-04)
- Checking invoices, packing lists, bill of lading.
- Arranging all associated paperwork.
- Coordinate with shipping companies.
- Follow up delivery orders.
- Update customers about the status of their shipments.
Executive operator - Sfeir group S.A.R.L - Antelias - Lebanon
(2011-03 - 2013-08)
- Checking invoices, packing lists, bill of lading.
- Handling sales offers to customers and managing subsequent negotiations.
- Executing all administrative jobs as requested.
- Update customers about the status of their shipments
Executive assistant - Eagle trading S.A.R.L - Antelias – Lebanon
(2000-12 - 2011-01)
- Data entry on Pims2 (stock, invoices, purchases, returns etc……)
- Preparing purchase orders and coordinating with the accounting DPT.
- Coordinating transaction with the warehouse.
- Controlling the sales departments' activity.
