Rami Al Hoss

Office management and business operations professional with 2 years and 4 months of experience as an Office Manager at maids.cc, combining administration, finance coordination, recruitment, team leadership, and client operations. Experienced in managing office expenses, petty cash, invoices, payroll coordination, payments, budgeting, financial reporting, reconciliations, procurement, collections, and day-to-day administrative controls. Supported by GCC recruitment leadership and strong communication, organizational, and problem-solving skills.

Fluent in Arabic, English, and French.

Office Manager at maids.cc (2022-08 – Present)

• Managed daily office operations, administrative workflows, staff coordination, and operational priorities in a fast-paced recruitment environment.
• Handled office finance administration including petty cash, daily expenses, expense reporting, invoices, billing, and payment documentation.
• Coordinated payroll and salary-related processes, ensuring accurate information, timely follow-up, and communication with relevant stakeholders.
• Supported budgeting and office cost control by monitoring expenses, reviewing spending, and maintaining organized financial records.
• Coordinated accounts payable and receivable activities, supplier payments, collections, and follow-up on outstanding balances.
• Supported bank-related transactions, deposits, transfers, and payment processing while maintaining proper documentation.
• Prepared and maintained financial and operational reports, including expense summaries, payment records, and management information.
• Performed payment and account reconciliation checks to identify discrepancies and ensure records were properly aligned.
• Managed purchasing and supplier coordination, including quotations, procurement, invoices, and payment follow-up.
• Coordinated recruitment and manpower operations while maintaining professional communication with candidates, clients, staff, and external stakeholders.
• Resolved day-to-day operational and administrative issues and ensured timely completion of office requirements.

GCC Team Leader at Pipa Media (2021-11 – Present)

• Led and managed a team of 8 recruiters across the GCC, overseeing recruitment activities and team performance.
• Delivered training in account management and sales techniques, contributing to a 20% improvement in team productivity.
• Developed training plans aligned with business objectives and supported continuous professional development.
• Maintained a collaborative team environment focused on performance, client satisfaction, and business results.

Offshore Recruitment at We Do Solutions (2020-06 – 2021-02)

• Led international recruitment initiatives with a focus on GCC talent acquisition.
• Developed recruitment strategies using online job boards, social media, and referral channels.
• Recruited candidates across multiple industries while supporting client satisfaction and retention.
• Provided remote onboarding and training support for successful candidate integration.

Sales Assistant at GS (2019-05 – 2019-12)

• Supported daily sales operations, customer service, inventory, transactions, and sales administration.
• Handled customer inquiries and transaction-related activities while supporting sales targets.

Sales Manager at New House Stores (2018-03 – 2019-05)

• Led a sales team through coaching, training, customer engagement, and sales strategy.
• Worked with senior leadership to establish targets and improve team selling performance.

Outdoor Sales Consultant at MetLife (2017-08 – 2018-08)

• Developed client relationships and promoted insurance products through direct sales and presentations.
• Consistently achieved strong sales performance through networking and relationship building.
• Provided training and guidance to new sales consultants.

Customer Service Representative at GC LAU Model UN (2015-04 – 2016-03)

• Developed communication, leadership, conflict-resolution, and event-coordination skills.
• Worked with diverse teams to resolve participant issues and maintain positive experiences.

Bachelor of Science in Business Administration – American University of Lebanon (AUL) (2020)

High School Diploma – Saint Mary's Orthodox College (2012)