Rawan El ibrik

Multilingual Customer Service Professional with diverse experience in sales, hospitality, and remote client support. Fluent in English, Arabic, and French. Proven ability to communicate clearly and solve problems in fast-paced environments. Experienced in cold calling, customer engagement, and delivering excellent service both in person and remotely. Seeking a full-time remote customer service role to leverage my skills and dedication.

Customer Support Representative at Chef Saad Hallak (2026-06 – 2026-07)

Transfer Agent (Cold Caller) at T&M; Solutions (2025-05 – 2025-10)

• Conducted cold calls to prospective clients, presenting services and answering questions to generate interest.
• Maintained detailed client records and follow-up schedules.
• Consistently met and exceeded daily and monthly performance targets.

Customer Service Associate at Padel Park (2025-01 – 2025-03)

• Handled customer inquiries and court bookings in English, Arabic, and French.
• Managed front desk operations and ensured smooth daily activities.
• Resolved customer issues quickly to maintain satisfaction and loyalty.

Sales Assistant at Hunchies Bakery (2024-05 – 2024-06)

• Engaged with customers, promoted baked goods, and handled sales transactions.
• Maintained cleanliness and restocked display areas.
• Provided fast, friendly service during high-traffic hours.

Bachelor's in Translation – Lebanese International University (2027)

High School Baccalaureate in Life Science