Rima Dokmak

Quality manager with experience in food and plastic manufacturing environments, process improvement, product testing and inspection,

lean management, team leadership, production operations and compliance auditing. Meets customer requirements by offering key quality strategies.

Promotes the success of an organization by ensuring the highest quality of products and facilitating consistent improvements.

Quality Assurance Manager Mar 2016 - present

Petco S.A.L {Kab-Elias, Bekaa, Lebanon}

Setting requirements for raw material or intermediate products for suppliers and monitoring their compliance.

Supervise inspector’s technicians and other staff and provide guidance and feedback.

Managing a team of quality technicians and ensuring consistency of approach from the team.

Training for production line staff in production practices and quality assessment of goods.

Involve with the annual budget of the company.

Arrange, coordinate and participate in external quality audits.

Consultant for ISO9001:2015 Mar 2017 - Oct 2017

Petco S.A.L {Kab-Elias, Bekaa, Lebanon}

Introduce and implement the three new requirements: the context of the organization, the interested parties and the risks of all the departments.

Food Safety Team Leader Oct 2015 - present

Massabki Dairy {Jdita, Bekaa, Lebanon}

Manage the Food Safety Team and ensure that processes needed for the FSMS are established, implemented and maintained.

Perform all internal and external audits of the factory.

Supervise hazard analyses, report results of analyses to top management and periodically review food-safety-related processes to ensure hazards are accounted for and controlled.

Lebanese University, Faculty of Science 2010-2015

Master 2 in Formulation and Food Safety

Master 1 in Biochemistry

Bachelor in Biochemistry

Al Manara High School 2009-2010

Diploma of General Secondary Education