Rola Hamdan

Experienced professional in customer service, administration, HR support, retail, and education assistance. Strong communication, organization, and teamwork skills with experience in fast-paced environments including Beirut Airport.

Supervisor at Qatar Premium Lounge, Beirut International Airport (2021-07 – Present)

• Supervising daily lounge operations and staff.
• Ensuring high standards of customer service for international passengers.
• Handling guest concerns and maintaining a professional environment.

HR Department Assistant at TDS (2020-03 – 2021-02)

• Assisted with HR administrative tasks.
• Maintained employee records and documentation.
• Supported office coordination and recruitment processes.

Shadow Teacher at Beirut Baptist School (2018-10 – 2020-02)

• Supported special needs students during classes.
• Worked with teachers to improve student progress.
• Helped manage behavior and learning activities.

Administrative Assistant at Private Office (2018-02 – 2018-05)

• Performed data entry.
• Handled general office tasks and coordination.
• Supported daily administrative operations.

Sales Associate at Thaya Boutique (2013-01 – 2015-12)

• Assisted customers and provided product recommendations.
• Maintained store presentation and displays.
• Supported daily sales operations.

Administrative Assistant at A-Z Company (2011-07 – 2012-02)

• Performed data entry and office administration.
• Managed calendar for directors.
• Provided general office support.

Merchandiser at FDC (2011-02 – 2011-07)

• Organized product layout on shelves.
• Created visual displays for goods.
• Monitored low-selling products and took action to reduce loss.

Secretary at Alouie for Trading and Contracting (2006-01 – 2007-12)

• Handled company administrative work.
• Studied bids and translated documents.
• Provided office coordination support.

BA in Radio, TV and Film – Lebanese International University (2011-01 – 2012-12)