Tarek Hajjar

Adaptable and technically driven Cybersecurity student with hands-on IT support experience and a strong background in customer service. Proficient in multiple programming languages, network configurations, and database management, complemented by practical experience in IoT and Windows forensics. Possesses excellent communication skills, backed by formal public speaking training, and a proven ability to bridge the gap between complex technical concepts and client needs.

IT Department Intern / Associate at Chamber of Commerce, Industry, and Agriculture (2025-06 – 2025-10)

• Supported daily IT operations and internal infrastructure.
• Provided technical assistance, hardware troubleshooting, and systems maintenance for organizational staff
• Applied networking and software fundamentals to ensure seamless communication and data flow within the department.

Sales Representative at Rabi3 All Zaher Cooperation (2024-02 – 2025-04)

• Educated customers on technical specifications and features of various home appliances (fridges, washing machines, etc.) to drive sales.
• Managed inventory, handled customer inquiries, and ensured a high standard of post-purchase support.
• Translated technical appliance features into practical benefits for everyday consumers.

Customer Service Representative at Cafe El Sahle (2022-02 – 2024-02)

• Delivered excellent customer service in a high-volume, fast-paced hospitality environment.
• Managed point-of-sale transactions, order processing, and daily operational tasks.
• Developed strong interpersonal and communication skills while resolving customer requests effectively.

Bachelor of Science in Cybersecurity – American University of Science and Technology (AUST) (2027)