Оlja N

Operations and administrative professional based in Riga, with more of experience supporting managers, coordinating documentation, tracking deadlines and working with public authorities and external partners in Ukraine. My background includes contracts, official correspondence, corporate records, claims and case files, HR administration, research and management updates.

Since

October 2022, I have also worked in a customer-facing role at Riga International Airport, applying accuracy, clear communication and consistent procedures in an international environment. I am seeking an Operations Coordinator role where I can bring structure to projects, follow-up and daily business administration.

Travel Retail Customer Service Specialist at ATO Duty Free, Riga International Airport (2022-10 – Present)

• Support daily service operations in a high-volume international airport environment and communicate with passengers from different countries.
• Follow cash-desk, service and internal procedures accurately, check information and maintain an orderly work environment.
• Resolve routine customer questions independently and coordinate escalations with colleagues or supervisors when additional support is needed.

Legal Adviser at SANATORIUM VIKTORY LTD (2022-01 – 2026-05)

• Managed legal and administrative support through the facility sale, coordinating contracts, correspondence, corporate records and internal documents for management.
• Prepared claims and case materials and coordinated communication with public authorities, courts and law enforcement bodies.
• Updated company information in the Unified State Register, maintained structured files and monitored deadlines and follow-up actions.

Legal Adviser at PROD MAISTER LTD (2021-11 – 2022-01)

• Coordinated contract documentation for marketing, distribution, supply, purchase and sale, including execution and deadline tracking.
• Managed trademark and logo files, official correspondence and company registry updates.

Senior Legal Adviser at PRYKARPATZAKHIDTRANS LTD (transportation of light oil products) (2012-02 – 2021-11)

• Supported management in a regulated transport and energy-related business environment.
• Reviewed contracts, orders, policies and other internal documents and monitored contract performance.
• Prepared correspondence, claims and case documentation, researched court practice and reported status and risks to management.
• Coordinated with courts, law enforcement bodies, public authorities and external partners and maintained document archives and follow-up.

Chief Legal Adviser at Department of the Main Civil Service of Ukraine in Rivne Region (2010-02 – 2011-02)

• Coordinated inspections and supported official investigations, personnel records and internal administrative procedures.
• Supported mediation and anti-corruption programmes developed with EU involvement and maintained related records and reporting.

Chief Legal Adviser / Administrative and HR Support at State Land Resources Committee, Dubno District (1996-08 – 2010-02)

• Provided administrative and legal support covering contracts, internal regulations, claims, registry updates and HR documentation.
• Prepared materials for commissions and boards, including presentations and investment programme documentation in land and property matters.
• Coordinated with public and law enforcement authorities and participated in inspections and institutional meetings.

Specialist Degree in Law – Ivan Franko National University of Lviv, Ukraine (2004-09 – 2008-06)

Specialist Degree in Land Management and Cadastre – National University of Water and Environmental Engineering, Rivne, Ukraine (1996-09 – 2003-08)