Managing Your Service Requests

Manage Your Service Requests on BeBee

Once you have posted a service request, BeBee gives you the tools to track its progress, review incoming proposals, and manage the entire process from your dashboard.

Accessing Your Requests

1. Sign in to your BeBee account.
2. Go to Dashboard > My Requests to see all your active and past service requests.
3. Each request displays its current status, the number of proposals received, and key details like budget and timeline.

Reviewing Proposals

When freelancers respond to your service request, their proposals appear directly on the request detail page. For each proposal, you can see:

• Proposed price -- the freelancer's quoted rate for the project
• Proposed timeline -- how long they estimate the work will take
• Cover message -- their pitch explaining why they are a good fit
• Freelancer profile -- their skills, reviews, portfolio, and work history

Managing the Workflow

• Compare proposals side by side. Review multiple proposals to evaluate pricing, timelines, and qualifications before making a decision.
• Message freelancers. Use BeBee's built-in messaging to ask clarifying questions, request samples, or discuss project details before accepting.
• Accept a proposal. When you find the right freelancer, accept their proposal to move forward. The freelancer receives an immediate notification.
• Edit your request. Need to adjust the scope, budget, or timeline? Edit your request at any time before accepting a proposal. Changes are visible to all freelancers, including those who have already submitted proposals.
• Close a request. If you no longer need the service, close the request. All pending proposals will be declined automatically.

Keeping Track of Everything

Your dashboard provides a clear overview of all activity:

• Active requests -- requests currently accepting proposals
• Accepted -- requests where you have chosen a freelancer
• Closed -- completed or cancelled requests

Best Practices

• Review proposals regularly. Freelancers invest time in writing proposals. Timely responses reflect well on you and keep top talent engaged.
• Provide feedback. After a project is complete, leave a review for the freelancer. Reviews build trust across the BeBee marketplace and help other clients make informed decisions.
• Keep descriptions updated. If project requirements change, update your request promptly so new proposals reflect the actual scope.