Cae handler

Company Description Progress Law Solicitors is committed to providing legal services that exceed client expectations through diligent representation and personalized support. The firm focuses on delivering clear, practical advice and high-quality legal solutions tailored to each client’s circumstances. Team members are encouraged to uphold strong professional ethics, attention to detail, and client-centered service.

Progress Law

Solicitors values collaboration, ongoing learning, and a supportive work environment. The firm offers opportunities for growth for individuals who are dedicated to excellence in legal practice and client care.

Role Description The Case Handler will manage a portfolio of client matters, ensuring each case progresses efficiently and in line with firm procedures and regulatory requirements. Day-to-day responsibilities include gathering and reviewing documentation, maintaining accurate case files, drafting correspondence and simple legal documents, and communicating regularly with clients, colleagues, and external parties. The role involves monitoring deadlines, updating case management systems, and escalating complex issues to senior legal staff when needed.

The Case

Handler will support the wider team in delivering a high standard of service and maintaining organized workflows. This is a full-time, on-site role based in Marrakesh.

Qualifications

• Strong case management skills, including organizing files, tracking deadlines, and maintaining accurate records.
• Excellent written and verbal communication skills, with the ability to explain information clearly and professionally to clients and colleagues.
• Attention to detail and ability to review documents carefully to identify inconsistencies or missing information.
• Client service mindset, with the ability to handle inquiries, manage expectations, and maintain confidentiality.
• Ability to work collaboratively within a legal team and follow established procedures and regulatory guidelines.
• Competence in using office software and case management systems; willingness to learn new tools and processes.
• Relevant academic or professional background in law, legal administration, or a related field is preferred.
• Fluency in written and spoken English; proficiency in additional languages (such as Arabic or French) is an advantage.