كوثر بولحسن

am extremely enthusiastic about the opportunity to join your team. Your organization represents excellence and professionalism, and I am eager to contribute my energy, dedication, and strong work ethic to support your success.

I am driven, reliable, and ready to take on challenges with determination. Joining your team would be more than an opportunity—it would be a true commitment to grow, perform, and deliver my very best every day.

I would be honored to contribute to your continued success.

Sale associate at Bio Mar (2024-10 – 2025-07)

Retail sales position involving product promotion, customer needs assessment, commercial negotiations, and sales target achievement.

• Presented and promoted products to customers
• Identified and addressed clients need to ensure satisfaction
• Participated in commercial negotiations
• Contributed to achieving sales targets
• Conducted research to identify potential clients

Front Desk Assistant at Agadir Cable Car (2024-07 – 2024-09)

Front-facing customer service role managing inquiries, special services, VIP cabins, and international client communication.

• Responded to customer inquiries, requests, and complaints
• Collaborated with operational and technical teams
• Managed VIP cabins and special services
• Communicated effectively with international clients
• Handled complaints professionally and courteously

Receptionist at Argana Hotel (2022-09 – 2022-11)

Hotel front desk operations including guest check-in/check-out, inquiries, and service information provision.

• Welcomed guests and assisted with check-in and check-out procedures
• Responded to telephone and email inquiries
• Provided information about hotel services, rates, and facilities
• Ensured guest satisfaction during their stay

Sales assistant at Kitea (2023-03 – 2023-06)

Sales support role assisting customers with product selection, inventory management, and inter-departmental coordination.

• Assisted customers in selecting products and planning projects
• Managed product displays and stock organization
• Coordinated between the sales team and logistics department

Bachelor's Degree in English Studies – Ibn Zohr University (2020-09 – 2024-07)

High School Diploma in Literature and Humanities – Charif El Idrissi High School (2019-09 – 2020-06)